Email consults can be booked for 30 min (up to 800 words which is usually 2-3 questions)
Why Does it say 12, 1, 2, or 3 am?
The booking app chooses a 24-hour period that the email consult will take place and it simply chooses midnight Pacific Time on the day chosen.
For example, if you choose a Thursday then it will show you the start time of Thursday midnight (Pacific Time) and it goes to Friday at midnight.
When Do I Send the Email?
You can send the email question at any time after booking it, but I can only guarantee a response on the day that was selected, i.e. within the 24 period day that was selected in the booking.
Check the booking to see which day you selected.
I will likely get back to your sooner but sometimes I am too booked up.
How Does the Email Consult Work?
The email is not a real-time discussion like a chat, it is a regular email exchange.
The 30-minute booking is 1 email, with the possibility of one more email follow-up if there is time.
Please complete this exchange within 48 hours of starting.
Take some time to put together the questions to make sure I have enough information to answer it over email, including your level of chemical sensitivities.
I can usually cover two-three questions in 30 min. If you ask a lot of questions in the first email, there likely won’t be time for a follow-up email.
How is the Time Calculated?
The time is calculated based on how long it takes me to read the email, how long it takes to look up any links or attachments, and how long it takes me to write the email.
I can write 800 words in a 30-minute booking if I’m not also reviewing any links. Each link can take 5-20 minutes to review depending on how complex it is.
If you would like links to the products I recommended this takes more time and so I wouldn’t be able to write as much.
How do I Know How Much Time to Book?
Just do your best to guess. Right now I am only booking in 30 minute segments.
What if I need More Than 30 Minutes?
It’s best to book it 30 minutes at a time. You can always book more time through the app.
How Do I Book a Phone Call?
In Summer/Fall 2021 I am only doing calls with past and current clients who are in the middle of builds and who have problems that come up that are too difficult to resolve by email.
If you are in the middle of a project with me, please email me for possible phone call times.
Email consults are booked here: 30 min.
Thanks and see you soon in the email!