Email consults can be booked for 15 min or 30 min.
Why Does it say 12, 1, 2, or 3 am?
The booking app chooses a 24-hour period that the email consult will take place and it simply chooses midnight Pacific Time on the day chosen.
For example, if you choose a Thursday then it will show you the start time of Thursday midnight (Pacific Time) and it goes to Friday at midnight.
When do I Send the Email?
You can send the email question at any time after booking it, but I can only guarantee a response on the day that was selected, ie within the 24 period day that was selected in the booking.
Check the booking to see which day you selected.
I will likely get back to your sooner but sometimes I am too booked up.
How Does the Email Consult Work?
The email is not a real-time discussion like a chat, it is a regular email exchange that takes place within 24 hours.
The 15-minute email is one email from you and one email back from me.
The 30-minute email can be more than one email. It’s often 2 emails from you and 2 emails from me.
Take some time to put together the questions to make sure I have enough information to answer it over email!
How is the Time Calculated?
The time is calculated based on how long it takes me to read the email, how long it takes to look up any links or attachments, and how long it takes me to write the email.
I usually write 500-600 words in 15 minutes, but it takes longer if I have to review products.
How do I Know How Much Time to Book?
Just do your best to guess, if you under-calculated or over-calculated I can let you know after we start and we can adjust the time.
What if I need More Than 30 Minutes?
It’s best to book it 15 or 30 minutes at a time. You can always book more time through the app.
How Do I Book a Phone Call?
On the booking page, there are slots for email and slots for calls. Calls are booked here.
I’m often booked up for calls. If you don’t see any slots available then I don’t have any availability for calls.
Past clients or clients in the middle of a project with me, please email me for possible phone call times.
Email consults are booked here: 15 min or 30 min.
Thanks and see you soon in the email!