Why Does it say 12, 1, 2, or 3 am?
The booking app chooses a 24-hour period that the email consult will start and it simply chooses midnight Pacific Time on the day chosen.
For example, if you choose a Thursday then it will show you the start time of Thursday at midnight (Pacific Time).
When Do I Send the Email?
You can send the email question at any time after booking it, but you must send it before the end of the day that the booking is for.
Check the booking to see which day you selected.
I cannot carry over time and save it for the future.
The emails must be completed within a few days of the booking date.
How Does the Email Consult Work?
The email is not a real-time discussion like a chat, it is a regular email exchange.
Take some time to put together the questions to make sure I have enough information to answer it over email, including your level of chemical sensitivities.
The 1200 word booking allows for 2 emails. This allows for a follow-up email.
Be sure to complete the follow-up within a few days of my response.
What Topics are Covered?
I am only consulting on choosing safe materials for a build or renovation. No other topics are covered.
How is the Time Calculated?
The time is calculated based on how long it takes me to read the email, how long it takes to look up any links or attachments, and how long it takes me to write the email.
I can write 1200 words in the two email booking if I’m not reviewing any products, photos, or links.
Each link can take 5-20 minutes to review depending on how complex it is.
If you would like links to the products I recommended this takes more time and so I wouldn’t be able to write as much.
How do I Know How Much Time to Book?
I’m generally only doing the 2-email booking right now.
How Do I Book a Phone Call?
I’m only offering emails right now.
How Do I Book an Email
Book via the contact page.
Thanks and see you soon in the email!